FAQ

FAQ

Most frequent questions and answers

Shipping and payments

In case HackMotion Wrist Angle Sensor does not meet your expectations HackMotion will refund 100% of the payment once the system is returned within 30 days of the purchase.

Once shipped UPS Express Delivery takes 3-5 days.

Hackmotion Wrist Sensor has a standard 2 year warranty.

We offer hassle free returns, return your sensor within 30 days of receiving it and we will do a full refund.

Yes, we do ship worldwide with UPS Express Delivery.

In some cases there may be additional customs and import tax fees that are specific to some countries. In these cases the additional costs are to be covered by the customer.

Product

iOS (11.0 or later) app for iPad/iPhone or Windows software for PC (Windows version 10 or later).

Yes we offer sample data from elite players. We are also working with several tour coaches in gathering more data which we will make available to our clients.
Yes, the initial payment also includes lifetime access to software updates.
No additional annual fee, it is included in the initial price of the sensor.