We will send instructions on sending the old sensor to our office. Upon receiving the new one, you can activate it and start using it. At the moment of activation, your old sensor will stop working.
Yes. All HackMotion feature tiers use the same hardware. After receiving the new sensor you will have access to the same feature set (Core/Plus/Pro) of your original purchase.
The HackMotion Core and Plus feature sets include suggested wrist angle ranges that are based on data from PGA Tour Pros. The HackMotion Pro feature set allows you to explore multiple PGA Tour player swings and release patterns, comparing them to your own.
In some countries, there may be additional customs and import tax fees specific to that country. In such cases, the customer is responsible for covering these additional costs.
Click the Request Refund link and fill out the form to start the refund.
You will need to input the email used for purchase + the order id.
Please check your order confirmation email for the order id.
To be eligible for a refund you need to request it within 30 days of your purchase. You can check the date of your purchase in the order confirmation email.